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Frequently Asked Questions
Are your products microwave and dishwasher safe?
Most of our ceramic and stoneware products are microwave and dishwasher safe. We recommend checking the individual product page for specific care instructions. For long-lasting beauty, hand-washing is always preferred.
What are the shipping charges and delivery time?
We offer FREE shipping on all orders above ₹999. Standard delivery takes 5–7 business days across India. Express delivery is available at checkout for select pin codes.
Can I return or exchange a product?
Your satisfaction remains our priority. Your order qualifies for return or replacement under the following conditions:
- Incorrect Product Delivered: If the received item does not match your order.
- Damaged During Transit: If the product arrives broken or damaged.
For more details please refer to our policy here: View Policy
Are these products handcrafted?
Yes, all our products are handcrafted by skilled artisans across India. Slight variations in color, shape and finish are natural and add to the unique character of each piece — no two are exactly alike.
